Privacy Policy

Introduction

At biolixa.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website or make a purchase from our online store.

1. Information We Collect

When you make a purchase, we collect the following information:

  • Personal Information: First name, phone number, shipping address (required for order fulfillment).
  • Optional Information: Email address (optional for account creation and marketing communications).
  • Payment Information: Payment details are processed securely by third-party payment providers and are not stored on our servers.
  • Cookies: We may use cookies to track your behavior on our website and improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your order, shipping updates, and promotions (if you opt-in).
  • Improve our website and services.
  • Provide customer support.

3. Sharing Your Information

We may share your information with trusted third parties in the following cases:

  • Shipping Partners: To fulfill your orders.
  • Payment Processors: For secure payment processing.
  • Analytics: To improve our website’s performance.

4. Security

We take reasonable steps to protect your personal information. All payment transactions are processed through secure third-party providers.

5. Data Retention

We retain your information only as long as necessary to fulfill your orders or as required by law.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
    To exercise these rights, please contact us at [email protected].

7. Cookies

We use cookies to enhance your experience on our website. You can choose to accept or decline cookies.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].